Privacy & terms
Last updated: 13 October 2026. Operated by bitelauncher, 1 fernhill. For support, privacy enquiries or payment disputes, contact bitelauncher@gmail.com.
Privacy notice
What the preview stores
Without Supabase configured, the demo keeps project drafts, planning inputs and settings in this browser’s local storage. With Supabase configured, authenticated account workspaces and display names are stored against your account. Legacy in-app community records remain in database tables for compatibility but are not the current community experience.
Community and introductions
The founder community is hosted separately on Telegram. Community access is available to Premium and Enterprise Premium members; joining is optional. Workspace data is not sent to Telegram by the app. Telegram processes information under its own policies, and group content and moderation are managed there. Avoid sharing private financial information, customer details or project documents in the group. An introduction request is visible to the platform team. Contact details or a project summary are included only when you select the corresponding consent; providers are not contacted automatically by this MVP.
Demo features and third parties
Deterministic financial calculations run in the application. Live AI features send the relevant prompts, project context, conversation history and supplied images or document content to the configured AI provider, currently OpenAI. Avoid submitting personal data you do not have permission to share. Supabase handles authentication, account data and private generated files; Vercel hosts the application and may process technical request data. Stripe processes payments and subscriptions through its hosted checkout and billing portal. The application stores payment references and billing records; it does not store full payment card numbers. Telegram is an external service if you choose to join the founder group. Some providers may process data outside Singapore under their own applicable terms and policies.
Your choices and deletion
You can clear the saved workspace from settings; that action does not delete account credentials, published community content, or introduction records. Account-wide export and self-service deletion are not implemented in this MVP. A production operator must handle access/deletion requests securely, verify identity, apply retention obligations and remove the auth account so related records cascade according to the database schema.
Contact and policy updates
Email bitelauncher@gmail.com for privacy enquiries, access or correction requests, deletion requests, or questions about retention and third-party processing. We may ask you to verify account ownership before handling a request. Clearing a workspace does not erase billing and audit records. This notice will be updated when the service or its data practices change.
Terms of use
Payments, refunds and cancellations
Business name: bitelauncher. Business address: 1 fernhill. Customer support: bitelauncher@gmail.com.
AI credits and digital delivery
AI credits are one-time purchases priced in Singapore dollars (SGD), with SGD 1 buying one credit and a minimum purchase of five credits. Purchased credits do not expire. Credits and paid membership access become available after payment confirmation; if your payment is confirmed but your account has not updated, contact support. This is a digital service with no physical shipping or returns.
No-refunds policy
AI credit purchases and Premium subscription payments are non-refundable, including unused credits and unused subscription time, except where a refund or other remedy is required by applicable law. This policy does not limit rights that cannot lawfully be excluded. For a payment error, duplicate charge or missing purchase, contact bitelauncher@gmail.com so we can investigate.
Premium subscriptions and cancellation
Premium is billed at SGD 50 per month and renews automatically unless cancelled. Use Manage subscription on the Membership & billing page to open the Stripe billing portal and cancel. Access continues until the end of the paid billing period, with no further renewal after cancellation. Cancellation and a refund are separate: cancelling does not refund payments already made, subject to applicable law.
Customer support
For billing questions or service problems, email bitelauncher@gmail.com. Include the account email and relevant payment reference; do not send passwords, full card numbers or verification codes.
Planning support, not professional advice
Concept briefs, estimates, checklists, location-fit notes and other outputs are starting points for founder research. They are not verified market research, financial advice, legal advice, licensing approval, construction documents, or a guarantee of business outcomes. Confirm requirements with the relevant authorities and appropriately qualified professionals.
Illustrative content
Demo properties and providers are fictional examples, not current listings, verified partners, endorsements or confirmed referrals. Published provider information may be incomplete; independently confirm identity, credentials, scope, pricing and availability before engaging anyone.
Community and sharing
The founder community is hosted separately on Telegram for Premium and Enterprise Premium members. Telegram has its own terms, account, privacy settings and group moderation. Joining is optional; the app does not send your workspace, project or account details to the group. Avoid sharing private financial information, customer details or project documents in the group. Introduction information is considered by the platform team only within the consent you give in the request; no provider message is automatically sent.
Availability and account controls
This MVP is provided as a preview and may change or be unavailable. Account security depends on the configured authentication provider. The workspace-clear control is not account deletion, and account export and self-service deletion are not currently provided.